Frequently Asked Questions
A normal visit to Santa’s Pets does not need to be booked in advance – tickets can be purchased on site. However, please note that reindeer and alpaca walks as well as guided tours and private visits must be booked in advance: you can easily book them in our online shop: https://santaspets.fi/bookonline/
Yes, reindeer and alpaca walks as well as guided tours and private visits must be booked in advance. You can make a reservation in our online shop: https://santaspets.fi/bookonline/
Unfortunately not. The reindeer walk is not suitable for children under 10 years of age. For families with small children, we recommend the traditional visit to Santa’s Pets. With an entrance ticket you can meet all the animals and spend time at the campfire areas and playground swings. However, alpaca walks are suitable for children under 10. Both reindeer and alpaca walks must be booked in advance and can be easily purchased from our online shop: https://santaspets.fi/bookonline/
Yes, children under 10 also need a ticket for activities. Of course, they can visit Santa’s Pets and they can also take part in an alpaca walk. Unfortunately, children under 10 cannot join the reindeer walk. Children under 10 are also welcome to join all the excursions we organise.
Yes. Groups are warmly welcome to Santa’s Pets.
Group discount: for groups of at least 10 people: –1 € / ticket from normal prices.
For very large groups: please contact us first by email so we can make arrangements together: contact@santaspets.fi
Private group visits – more information: https://santaspets.fi/groups/
With an entrance ticket to Santa’s Pets you get:
- Access for the whole day (11:00–18:00) to meet the animals: reindeer, alpacas, sheep, goats, donkeys, rabbits, and various birds.
- The possibility to feed the reindeer with a treat – lichen (lichen bag must be purchased separately, price €5).
- Use of the kota and campfire sites: you can grill and spend time by the fire.
Small sledding and sliding fun during the winter season (equipment available on site). - Please note that the entrance ticket does not include reindeer or alpaca walks – these must be booked separately in advance for an additional fee.
During a private visit you will have our entire place for yourselves, guided by our elf host, without other visitors. There are two options:
Private Morning Visit (9:00–10:30)
Our elf guide will introduce you to Santa’s adorable animals. You can pet and feed some of them. You will visit the reindeer paddock, take photos of the reindeer and feed them. Finally, enjoy berry juice or mulled drink with gingerbread biscuits by the campfire. This is a calm, family-friendly moment before the day’s other guests arrive.
Private Visit with Dinner (18:00–20:00)
Introduction to the animals and a visit to the reindeer paddock, with the opportunity to feed and photograph the reindeer.
In winter, small children can also enjoy playing on our slide. At the end, a delicious dinner prepared by the campfire will be served in our warm and atmospheric kota.
MENU: creamy smoked reindeer pasta, vegetables, baguette; soft drinks; for dessert, Finnish squeaky cheese with mulled drink.
GOOD TO KNOW:
- Private visits must be booked in advance.
- You will have plenty of time with the animals and the chance to take photos in peace.
- Private visits are ideal for families and small groups.
Read more and book: https://santaspets.fi/private-visits/
Yes, if accompanied by an adult.
The number of reindeer is as follows:
- 1 adult and 1 child / 1 reindeer
- 1 adult and 2 children / 1 reindeer
- 1 adult and 3 children / 1 reindeer
- 2 adults / 1 reindeer
- 2 adults and 1 child / 1 reindeer
- 2 adults and 2 children / 1–2 reindeer
- 3 adults / 2 reindeer
- 4 adults or more / 2 reindeer
Yes. If you have a disability card or similar proof, your assistant can enter Santa’s Pets free of charge and also participate in the activity without a fee.
You can find our prices here: https://santaspets.fi/prices/
Please note that we have different prices for the summer and winter seasons.